Friday 8 May 2009

Great Expectations - Rackspace

Richard got this Fedex'd over to our building yesterday, and we just loved it

Inside we found this, the writing says ' If fatal attraction disturbed you get someone else to open this for you'



Then this - a bunny, a recipe for Rabbit Stew and a direct mail piece explaining Rackspace's obsession with customer service - all in rather splendid.


and this

I guess the only problem is we've been waiting for Barry at Rackspace to get us the quote he promised would be with us on Thursday (yesterday) and it's still not here.

When you set up a great expectation and promise and tell your existing customers how good you are you best be sure to deliver on it. So come on Barry give us a ring and send over the quote or we will come round and cook you in the stew ;-)

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